Consumers perceive and accept many brands within a certain trade group in different ways. By personifying a brand (How would you describe brand X if it were a person?) we can find out, that for instance consumers perceive brand A as a young, impulsive, lively, attractive, energetic woman full of ideas. In the same way could brand B be an elderly, conservative and relaxed man. The brand can also have a completely inexpressive and bad image. That is how brand C may not have any real personal characteristics, slim, tall, unnoticeable and calm.
The image basically expresses a way a consumer thinks about the brand and the feelings the brand arouses when the consumer thinks about it. On the basis of these characteristics, which the consumer associates with the brand, the company can build a competitive advantage for its brand.
What sort of image should our brand have?
Before answering this question it is important to take into account several factors and market circumstances: company goals, consumer wishes and expectations, trade groups and several other groups. A company builds its brand image through trade communication with its consumers. That is how a company informs the consumer of what the brand represents, what its values are, what the company is offering or guaranteeing the consumer, what its advantages are, its qualities etc. The consumers interpret all obtained information and form a subjective perception of the brand or its image.
Why research the brand image?
Understanding a brand image is of key importance to long-term management of a brand. It is also important how the consumers formed the brand and what kind of relationship was formed with the brand - what the brand means to them and how they have accepted it. Understanding the relationship between consumers and brands can help a company control its successful brand positioning and the efficiency of advertising.
How do we research the image?
The brand image is formed in the long-term and represents a non-conscious and "untouchable" area, which needs to be researched using projective researching methods that help the consumer to overcome certain obstacles and limitations as well helping him to be inspired in the world of brand names. The consumer does therefore not only focus on the brand, but mainly on his experience with it and on its usual users. He focuses on the opportunities, which are most suitable for the specific brand and what sort of image the brand presents etc. We are able to research and describe the brand from various perspectives. We obtain many different associations, ideas, benefits and people whom the consumer in some way connects to brands, which need to be suitably and correctly interpreted. It is important to define the key characteristics and values, which are connected to a specific brand by the consumer. Relevant findings show results of long-term management of a brand and represent key dimensions on which the competitive advantage of a brand is based.
To measure how strong your brand image and brand identity are copy and paste: (http://brandidentityguru.com/bightml/brandmasterpiece.html). Then click "Take the brand strength test". This is a short survey that measures the strength of any company's brand. It's a great tool to see where you are today.
Scott White is President of Brand Identity Guru (http://www.brandidentityguru.com), a leading brand consulting and market research firm located in Easton, Massachusetts, USA, near Boston.
Brand Identity Guru specializes in creating corporate and product brands that increase sales, market share, customer loyalty, and brand valuation. Over the course of his 15-year branding career, Scott White has worked in a wide variety of industries: high-tech, manufacturing, computer hardware and software, telecommunications, banking, restaurants, fashion, healthcare, Internet, retail, and service businesses, as well as numerous non-profit organizations.
Brand Identity Guru clients include: Sun Life Financial, Coca Cola, HP, Sun, Nordstrom, American Federal Mortgage, Simon (America's largest shopping mall manager) and many others, including numerous emerging growth companies.
Scott White is a very enthusiastic speaker and has the gift of being able to explain the principles of branding in a compelling and entertaining manner so that people at all levels can understand.
June 13, 2005 -- Jane Chen (Producer) of the Red... Read More
Move over pop star "Posh Spice" Adams and English soccer... Read More
Having a brand image is not a "have or have... Read More
Your Value Proposition, or as I usually call it, your... Read More
Parades happen in every big city and many small towns.... Read More
Branding is an application of appropriate marketing techniques in the... Read More
Imagine if Yahoo! had been named TheInternetDirectoy. Or StarBucks was... Read More
I submit to you that Brand Name Identity in the... Read More
You've probably heard that people buy products and services from... Read More
Over regulation of our free markets is stifling our growth... Read More
Small business owners learn many lessons the hard way -... Read More
How brand management can help utility organisations to create a... Read More
Quite often small business owners will ask me to reveal... Read More
Successful Realtors know the importance of branding their identities into... Read More
Ever had one of those conversations where you wondered what... Read More
When Mitsubishi launched a new car with the name "Pajero"... Read More
Branding is more than product recognition or a simple logo.... Read More
That cross-trainer you're wearing -- one look at the distinctive... Read More
The Federal Trade Commission has an obligation to the general... Read More
I have never been a fan of Paris Hilton.I see... Read More
Companies have been branding their collateral materials such as letterhead,... Read More
One of the critical drivers of business success is having... Read More
This may come as a surprise... to you, but Branding... Read More
Love him or hate him, one thing is certain: Donald... Read More
Americans have always liked their coffee hot. But then Starbucks... Read More
Quite often small business owners will ask me to reveal... Read More
The right logo, with the right characteristics, will boost your... Read More
Ever see an amazing band perform and wonder why you've... Read More
When building a business as a brand it's important to... Read More
Successful Guru marketers have a secret weapon that they use... Read More
Colour is essential to building a strong brand.Many of you... Read More
...or Is My Brand Working?To measure the impact and effectiveness... Read More
June 13, 2005 -- Jane Chen (Producer) of the Red... Read More
IntroductionGlobalisation is referred to as a set of profound material... Read More
One of the prime motivating factors in the purchase decision... Read More
Do you have the architecture in place to make sure... Read More
It is important to distinguish between corporate identity, brand identity,... Read More
When people mention the word "brand" they usually mean a... Read More
It's the question that is on the minds of all... Read More
INTRODUCTION To get any business started successfully takes many ingredients.... Read More
Branding is one hot topic, although it is wildly misunderstood.... Read More
How brand management can help utility organisations to create a... Read More
Developing brand value is critical to every organization and when... Read More
After more than a decade since the last attempt to... Read More
Look at your company logo. Does it fade into the... Read More
Have you ever thought about branding your name? Does the... Read More
We should all recognize the marketing efforts of John Deere... Read More
Visual processing is the most important way for gathering information... Read More
While we recommend that you contract with the same designer... Read More
The strongest and longest lasting brands branch off of an... Read More
Branding Branding |