Greetings!
Friends and relitives ask us all the time " How do sell from your website?" and no doubt you want to know as well. Over the next two issues we will be covering this very thing! We decided to divide it into two camps - tangibles and non-tangibles. Feel free to create a hybrid if you are daring, however, for the sake of simplicity - both for your visitors as well as your planning figure out which of the two is applicable and focus your efforts as needed.
Tangibles:
If you are selling products, it needs to be organized in some fashion. Be it by subject , or alphabet, or some other method such as price or season as an example.
Lets say you're selling jewelry. You want to make it easy for your visitors to find what they're looking for first. You should have different sections i.e. rings, necklaces, watches, etc. You could have various designers alphabetized. It can also be broken down into price range aimed at a target audience. Or maybe target the sophisticed jewelry shopper who's looking for summer items or evening wear.
The idea is that it's easy for them to find what they want and make a buying decision, then get on with their life. They will remember that the next time they need a particular item.
Non-Tangibles:
We recommend a clear organised presentation for non-tangibles as well. Because you are not dealing with a concrete product, information and services can be precived as being a bit nebulous and therefore suspect.
As such, you want to make it very obvious what you are offering and how the client will benefit. Be precise. As in everything, keep it as simple as possible.
The less work on their behalf, the quicker they can come to a buying decision. Examples, testimonials and references work to establish an air of trust and security, thus motivating the visitor to sign on with you.
The Sale:
The mechanism in wich the money goes from them to you and the product then gets into their hands, is of course of prime importance.
In regards to payment, the obvious choice is of course credit cards. It's quick and easy on both you and your customers. Credit card payment is widly used and accepted.
And this can be set up realitively easy by you. There are commpanies online that are happy to do this for you for a piece of every transaction.
A small price to pay when considering that the sale may be lost due to too much trouble on your visitors behalf otherwise. 80% of something is better then 100% of nothing.
The Support:
I like to include extras. Links to other sites, pertinate information, or some other reason or benefit for the visitor to return to your site.
You do a good job with your site and they'll browse around and maybe even make that impulse buy AFTER they get what they were looking for in the first place.
About The Author
Written by Corinna Gittens-Arnold Zalca, co-authored by Leron Gittens-Arnold Zalca, your home business resource and information site.
When shopping for e-commerce hosting there are a lot of... Read More
The use of electronic cash as a means of transacting... Read More
There are many tools available to a webmaster to analyse... Read More
Customers are tough cookies. They're extremely media aware and increasingly... Read More
For some people, shopping online is as normal as driving... Read More
Online shopping is convenient, but many companies whose web sites... Read More
Surf to Google and perform a search on "Internet Merchant... Read More
All of the long, grueling nights and an unknown number... Read More
While getting less public handwringing than during holiday season, the... Read More
If you're a writer, researcher, subject matter expert, enthusiastic hobbyist,... Read More
Is shopping online becoming popular and safe enough for you... Read More
1. Combine a few of your articles into a free... Read More
The Millennium ExperienceA successful project is one that delivers on-spec... Read More
Your site visitors make all the choices when it comes... Read More
Did you know that one of the best ways to... Read More
Many people are saying that the internet is dead. So... Read More
The Internet may not be useful for all businesses, nor... Read More
Knowledge Management for beginnersKnowledge Management (KM) can be defined simply... Read More
When your eCommerce business grows to the point where you... Read More
I had a rude awakening recently. I checked the days... Read More
Greetings!Friends and relitives ask us all the time " How... Read More
1. You didn't follow up after the first sale. After... Read More
In spite of the increasing attention on how the Internet... Read More
by Jamila White, "The E-Commerce Diva"In the rush to keep... Read More
If you have been wrestling with the idea of applying... Read More
A year ago, I had big plans to re-vamp my... Read More
There are lots of ways to advertise for free but... Read More
To conduct business on the Internet, whether informal, one-time only... Read More
Why time spent on your site is importantAll websites regardless... Read More
Surf to Google and perform a search on "Internet Merchant... Read More
Last time, we started to take a look at the... Read More
With a third party merchant account you will have a... Read More
1. Combine a few of your articles into a free... Read More
PayPal is secure in its domination over the electronic payment... Read More
When your eCommerce business grows to the point where you... Read More
Let's face it, there's just way too much information out... Read More
What does "helping your visitors" mean exactly?It means writing your... Read More
What a loaded question! Let's narrow that down a bit... Read More
Much of my consulting work comprises writing 'Outside Opinion' reports... Read More
A common frustration among merchants who sell online via a... Read More
Summer must be when many work at home Mom start... Read More
The Internet may not be useful for all businesses, nor... Read More
One bright spot on the economic horizons around the world... Read More
Thanks to the ubiquity of the internet, online virtual businesses... Read More
What is a Stakeholder?Try "define: Stakeholder" in Google and you... Read More
Understanding business and product sales can sometimes put me in... Read More
BENEFITS OF A DATABASEBy maintaining your list as a database,... Read More
One sure-fire way to loosing out big time on your... Read More
In theory you could create a retail web site with... Read More
It is often assumed if you want to accept credit... Read More
E-commerce E-commerce |