I have been working on the Internet since 1998 and I often get emails from people that think that working online is an 'easy ride' and won't involve them in much work. Don't get me wrong, working online doesn't have to be hard and it is possible to earn a good income for a few hours work each day. If you want the BIG rewards however, you are going to have to put a bit more effort in.....
To illustrate the above point, take a moment to read the account of a typical day in my office......
7.30am Get up and turn on the computer. Grab a cup of tea while it downloads my emails. A web business is never closed, so even though I checked my emails last night at 11pm, there are still over 30 new ones (not including spam!) - mostly from US customers (I am in the UK so the time difference means that whilst I am sleeping the US is wide awake).
Spend the next hour replying to emails and deleting spam.
8.30am With the emails done, I make a start on the real work of the day - developing. I am currently building a new membership site. The content is there but I am just ironing out some of the 'behind the scenes' software issues. The key to a good website is to have everything running automatically so that customers don't have to wait for their purchases and the site owner doesn't have to deal with every single transaction that takes place.
9.00am I run into a problem with a software script that I purchased yesterday - basically it doesn't work and I need it for the new site. Obviously it comes with support, but I purchased it from an American company which means that due to the time difference, I probably won't be able to get any assistance until later this afternoon. I send an email anyway and hope for the best.....
9.10am Wow, I get a reply back from the software developer - it must be about 2am in the US but he is still working! He agrees to fix the problem and install the script on my website right away - what fantastic service. I leave him to it and go to have some breakfast.
9.30am Ok, more problems, the software guy is telling me that the reason the script doesn't work is because of my web host. I phone them up and they tell me that the problem is with the software - oh great, I am stuck in the middle! Unfortunately, I use one of the largest web hosts in the UK so they don't take too much notice when I tell them that my software chap in the US thinks there is something wrong with their configuration settings!
11.30am Two hours later and I am still going back and forth between the software guy and my host. We don't seem to be any further forward and the last telephone conversation with the host involved them telling me that they don't offer support for third party scripts and there was nothing more they could do. I find this somewhat irritating as I am paying them well over $1000 a year for hosting and the software guy is earning a fraction of that and still hasn't been to bed yet!
11.35am The web host phones back with a solution, I pass it on to the software guy. His opinion - it looks good and he will get back to me in 5.
11.37am Software guy is back and everything works - yippee! I thank him for his efforts and work out that it is probably around 6.30am in the US and he has been up all night. Now that's what I call customer service. This is one of the reasons that I like to deal with small businesses - they tend to care more about your custom and make a bigger effort to keep you happy.
Happy that the script is now working satisfactorily, I check my emails again - another 25 have arrived since I last looked, so I spend 45 minutes sorting them out.
12.15pm Emails finished and I really want to get the website done so that I can launch it tomorrow. I am going away tomorrow evening and I want to launch it before I go, otherwise it will be delayed for another 5 days and it has already taken a month longer than I anticipated to complete. I make a start on the final testing.
12.30pm I have a brainwave for a new website and get sidetracked into doing a bit of research on the Web to see if anyone else has already set up a similar site.......
12.45pm I can't find anything like my idea on the search engines, so I figure that even if someone has already thought of it, if I can't find it then no one else will be able to. I forget all about the members site that I am supposed to be working on and start designing a home page for my new idea.
2.00pm That's the problem with the Internet - it is too easy to get sidetracked into other things! I have just wasted over an hour playing around with a new site - a new site that I have no time to build. I add the idea to the pile of post-it notes on my desk - must be at least 20 'great ideas for a new site' in the pile - I will get around to them one day.......
2.15pm Right, I am back on the job and the new website is ready to go. I need to draft up an announcement email to send to my subscriber list to tell them about the new site.
3.15pm After typing up a long announcement email, I bore myself reading it and decide it is just too long. I cut it down to a couple of paragraphs and upload it to my mailing list manager for sending tomorrow.
4.00pm I realise that I haven't had anything to eat except for a couple of bits of toast first thing this morning, so I take a break and have a sandwich.
4.30pm Back at my desk (I am sure I got a full hour lunchbreak when I had a job!) Another batch of emails to reply to and a customer having a problem with opening an eBook which needs sorting out. Customer service comes before everything else, so I spend the next 30 minutes trying various things to fix the problem and eventually get things working for the customer.
5.00pm By this time of the day, my eyes are usually getting pretty tired from staring at a computer screen for hours, so I don't normally do anything too 'important'. It is a good time to have a general surf around and see what other people are doing online.
6.00pm Have just remembered that I promised to review an eBook for a colleague and get back to him today with my opinion - I haven't even opened it yet! I hope it isn't too long....
7.00pm Phew, it was only 30 pages, so I read it and send off an email with my comments. Just a few more emails to deal with and then I am turning the computer off for a couple of hours.
7.30pm - 10.00pm Dinner and slump in front of the television time!
10.00pm Quickly check my emails again before going to bed. I don't like to leave anyone waiting for longer than 8 hours without a response - I know how frustrating it can be waiting for a reply.
11.00pm Bed and I am ready for it too!
Copyright 2004 Richard Grady
About The Author
Richard Grady has been helping ordinary people earn online since 1998. He writes a free newsletter which is published every two weeks. To subscribe (and claim your free gifts), visit: http://www.thetraderonline.com/newsletter.html
Conventional wisdom says find a niche. Don't go where the... Read More
Simply put, online testing involves keying each different test variable... Read More
It's true. They don't.That's why you should look at the... Read More
Volume-based filtering may be pre-sorting your marketing messages to the... Read More
Instead of giving you advice on how to make a... Read More
Guerrilla Marketing Design is more an attitude than a system... Read More
What does the internet owe me for all my hard... Read More
If you are anything like me, you spend a lot... Read More
1.Why give away what you could sell?That's a fair enough... Read More
Do you want me to tell you the truth or... Read More
I know most of us have held our own online... Read More
Online sales is like a fine art and you have... Read More
When forming a joint venture with another business, your most... Read More
Whether you are checking your email, shopping on a website... Read More
1. Email each visitor a satisfaction questionnaire after they purchase.... Read More
Are you Paris Hilton? Is your name instantly recognizable when... Read More
We all do it I guess: give something away for... Read More
So you've got everything in place, busily working away for... Read More
So you've created a digital product ready for sale on... Read More
Thirty years ago, I sold information via small classified ads... Read More
We all know the importance of gaining top visibility to... Read More
Niche marketing has always been a key any success in... Read More
The web site marketing you use to promote your Internet... Read More
The use of tracking links in the following scenario puts... Read More
As we look at building our online businesses, many of... Read More
That is a great question!We all know by now that... Read More
There is a misconception that you can come online set... Read More
All small business owners, especially those internet based, are concerned... Read More
One day I was talking to a friend who had... Read More
One of the best and fastest ways to build your... Read More
Secret Number One: The Key Is A Niche MarketIdentifying a... Read More
Here is a list of a few of my favorite... Read More
What secret dreams do you have for your Internet marketing... Read More
There are so many business opportunities these days that promise... Read More
Step one: Knowing your CustomerTo find your ideal customer, you... Read More
The emergence of globalise trade, increase in foreign investment and... Read More
Niche marketing is focusing your business efforts to a target... Read More
Establishing & maintaining rapport with your online audience is perhaps... Read More
You read that right. There's a new law in California... Read More
Simply put article marketing is advertising your web site through... Read More
Everyone is using them now and if you're planning on... Read More
It goes without saying that all of us would like... Read More
Do you remember the first time you got on the... Read More
A banner exchange program is a network of websites that... Read More
I've been marketing for a long time now and I... Read More
Beware of Internet Consultants, as many of them have never... Read More
'Hype' is now an often used slang word which is... Read More
If you haven't started your own niche business yet because... Read More
Since most of the businesses throughout the world have access... Read More
Being successful at Internet marketing does require doing the right... Read More
Internet Marketing Internet Marketing |