Yeah, TOO ethical!? Lately, with some of the issues I've had to deal with in my day to day business activities it seems I am one of the rare few who is concerned about proper ethics and naturally is inclined to react with integrity.
The last straw was when faced with a dilemma of one of my client's competitors "cheating" for positioning online by using tactics obviously against the terms of service for most search sites, in this case Google. I explained that they had great listings (only one slot below the cheaters) and that our plan was for long term successes while the other guy's could end at any moment. I then had to listen to this client lecture that I was too ethical when I would not use these same tactics to help gain listings for their site. They then commented "We'll have to work on you!"
Work on making me less ethical? Work on getting me to agree to break the rules? It seems as of late my solid methodology of strong business staples, knowledge acquisition and long term strategizing seems to be making me a real PIA. See, I am not one of those who will say what a potential client wants to hear just to get the call back stating "send us a contract." Nor do I cater to the hype and online schemes of quick results or easy income just to book another billable hour. Silly me.
How about all those online auctions where the item's price is $1.00 only to find out they charge you the balance of the product's cost in "shipping and handling" fees? I sure wish eBay would nip that in the bud! Shipping and handling should be shipping and handling, not a combo of the product's price just so the seller can be listed as the least expensive ? when in fact they are not.
I contacted one such seller online about this strategy and was typed to as though I was the idiot ? "do the math" he said. Is everything online turning into the best man wins that figures out how to use deceptive practices or sugar-coat reality to the point of making your teeth ache just to make a buck? On second thought, don't answer that...
I've been doing this long enough to know all the red flags, hype and pitfalls. And some of them do work in the short term - with certain demographics. I also know the right way to do things and that if followed you will succeed - but you may not have the instant results all the fast, cheap and easy noise online claims is possible. When you deviate from the line of what is right, it will always hit you in the back of the head. Yes, sooner or later ? sometimes later ? but what comes around always does go around ? even online.
I may have lost a client to an unscrupulous "black hat" SEO firm using trickery and linking schemes to inflate results for the near term. But for the long term, these issues as well as many others I run into are simply not in my character to cater to when I know what is right ? and I won't.
You know you're too ethical when:
=> You give your clients the details and real-world view of what is required to achieve online success ? whether it is what they prefer to hear or not.
=> You do not minimize what is involved in efforts, time or cost to reach their goals.
=> You are clear and realistic about your own skill set and only offer services you excel at.
=> You provide referrals to other juried businesses whose expertise is outside your realm of experience.
=> You charge a fair price for your offerings reflecting the quality of the product/service offered.
=> You point out to clients in detail when their goals are unrealistic and why.
=> You don't hide your product's actual cost in other "fees".
=> You have your terms, policies or modus operandi available online for client review 24/7 and you back them up.
=> You back up your work, offering refunds when necessary and don't charge to remedy oversights or errors on your part.
=> You do not buckle to clients or customers who demand you deviate from what you know is right just to get their business.
=> You don't e-mail anyone without their explicit permission to do so - period!
My business is all about ethics and integrity in an industry of hype and misinformation. I've not signed every potential client that has come my way, but that is O.K. I know that for those who are smarties and hire me that they made the right choice for all the right reasons ? not because I was willing to compromise my ethics, cut corners or break the rules just so either of us could make a buck. In the long term, we both succeed.
It's so nice to be able to look at my cute little face in the mirror each day when I go home. For those who haven't been able to do that lately, add a dose of integrity to your life ? you might find honesty refreshing and actually freeing compared to sinister deception for commercial gain.
"Never give in! Never give in! Never, never, never. Never -- in anything great or small, large or petty -- never give in except to convictions of honor and good sense." ~ Winston Churchill
About the Author:
Judith Kallos is an authoritative and good-humored Technology Muse who has been playing @ http://www.TheIStudio.com for over a decade. Check out her popular Technology Cheat Sheets @ http://www.LearnAndThrive.com
A Cautionary Tale for the Internet Marketing NewbieIn an attempt... Read More
So you've started your business and you have a website... Read More
Viral marketing is probably the number one method for generating... Read More
Do you know the secret that allowed 100% of the... Read More
Before I expand on the above heading, I do have... Read More
Exponential Multiplication a Real Life Example:Double a penny every day... Read More
If you have ever wanted to know HOW the Internet... Read More
1. Design your web site to be a targeted resource... Read More
What can Mother Theresa and Charles Schwab teach you about... Read More
I have received many emails or calls from my network... Read More
Recently, attending a local event, I found myself chatting with... Read More
It's no secret interactive (web-based) marketing has arrived. The IDC... Read More
Niche marketing has always been a key any success in... Read More
Here's another great idea that the gurus are using to... Read More
Anyone whose been marketing online knows that generating leads can... Read More
It's amazing how many people are jumping into the internet... Read More
A few days back I got an email telling me... Read More
Budweiser has the frogs. McDonalds has Ronald. Goodyear has the... Read More
Hint: don't send send your online advertising traffic to your... Read More
Would you believe there are tens of thousands of people... Read More
In the last year I have met people that have... Read More
Back in the ancient days of 1994 when Mark Andreesen... Read More
Any small business owner in a B2B or B2C market... Read More
I have learned over the years that when it comes... Read More
For many of us, it is time to start thinking... Read More
Analyzing your web traffic statistics can be an invaluable tool... Read More
Psychology is the engine that drives human behavior.You can't make... Read More
After years of gut wrenching work and stress the home... Read More
As a marketer you are engaged in a "War" with... Read More
In a previous article I recounted engaging in a wacky... Read More
Establishing a web presence on the internet is based on... Read More
Internet marketing promotion & advertising are crucial for your website's... Read More
Most people that I know who are, or have been... Read More
Are free advertising boards a waste of time?Not if you... Read More
In search of the coveted search engine traffic? Yes? Then... Read More
What is a Joint Venture?How can this online marketing and... Read More
Whatever your business resolutions may be for this year, you... Read More
It is a story about Manku, a blind man who... Read More
Finding the GOLD!!!G'Day from the kitchen table of Scott WilsonTime... Read More
Did that headline grab your attention?I have experimented with many... Read More
Every business is engaged in selling something, whether a product,... Read More
Web commerce is all about courtship, not salesmanship. In life,... Read More
Unless you have been living under a rock for the... Read More
If you think that all money to be made online... Read More
If not, you may be losing out on some very... Read More
Free can set you free...The powerful word "FREE" is an... Read More
Congratulations, all you Internet marketing people you. You now command... Read More
When you offer your products via an email campaign to... Read More
I was winding my way up the levels of a... Read More
A successful online business takes more than a website?a lot... Read More
Internet Marketing Internet Marketing |