As a leader, you do nothing more important than get results. But simply getting results can be easy.
What's not easy is getting the right results ... to the right degree ... at the right time ... for the right purpose ... in the right ways.
It's been my experience consulting with thousands of leaders worldwide during the past two decades that the vast majority of leaders get the wrong results -- or the right results in the wrong ways.
Here's a tool to help you get the right results. It's called the SAMMER Test, and you can use it continually throughout your career.
The SAMMER Test is simply a way of testing the results you intend to achieve, or the results you actually achieve, to insure they are the right results.
SAMMER is an acronym. Results should be:
S - Sizable. Whatever results you are getting now, you can always get more. Not only can you get more; but as a leader, you MUST CONTINUALLY STRIVE TO GET MORE. Sizable is not an option. Sizable is a necessity.
A - Achievable. Many leaders impose unrealistic expectations on people and so lose their trust and confidence. People must be challenged to do what they don't think they can do, but they must also be able, ultimately, to do it.
Here's a tip for making achievable happen in the realm of sizable. Say to whom you are challenging: "I know you don't think you can meet the challenge I set for you. But I know you can, and I'm going to support you in every way possible."
M - Meaningful. Leaders who find little meaning in their jobs or the results associated with those jobs, shouldn't be leaders, or they should change jobs and/or results. Most leaders understand this. But few leaders understand that meaning also involves the jobs of the people they are leading and the attitudes of those people toward those jobs and the results the jobs aim to achieve. These leaders stumble on what I call the Leader's Fallacy.
The Fallacy operates when leaders believe that their beliefs are automatically reciprocated by the people's beliefs.
The fact is, because leadership is challenging people to do what they would not otherwise do, leaders' belief is seldom reciprocated. Automatic reciprocity is an illusion. If it happens, great. But for the most part, leaders have to work at making reciprocity happen.
M - Measurable. There is no value in business without measurements. Measurements link disparate things, organize activities, and help unify those activities. Apply precise, meaningful measurements to the results we want before we challenge others to get them. Without measurements, we can't make consistent improvements. Make sure your measurement system conforms to four attributes, that they are RELIABLE, REPEATABLE, ACHIEVABLE, and CONTROLLABLE.
E - Ethical. As a leader, you not only have to get results, but you have to get the right results. Results only happen when people take action. To get the right results, they must take right action. Ethics help promote right action.
Ethics, then, are not traffic lights, they're running gears. Ethics shouldn't impede your getting results, they should help you get more results.
R - Repeatable. Evaluate your leadership and the leadership of others not only on the results you achieve and don't achieve but on the results that you REPEATEDLY achieve.
When we talk about repeatability, we must deal with process. A process is a series of mental or physical steps leading to results.
Often, results are not as important as the processes you develop in getting the results.
Repeatability is promoted when you identify the steps that helped you get those results then apply those steps as a process to get more results in that area or get additional results in other areas.
In that way, you make repeatability a driving force of your leadership.
Just because you're getting results doesn't mean you're being successful. Success hinges on getting the right results in the right ways. Whenever you must lead people to achieve results, apply the SAMMER Test to clarify, prioritize, and give direction to the actions that must be taken to achieve right results.
2005 © The Filson Leadership Group, Inc. All rights reserved.
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com
The author of 23 books, Brent Filson's recent books are, THE LEADERSHIP TALK: THE GREATEST LEADERSHIP TOOL and 101 WAYS TO GIVE GREAT LEADERSHIP TALKS. He is founder and president of The Filson Leadership Group, Inc. ? and for more than 20 years has been helping leaders of top companies worldwide get audacious results. Sign up for his free leadership e-zine and get a free white paper: "49 Ways To Turn Action Into Results," at http://www.actionleadership.com
Business leaders have more than a title on their doors.... Read More
Who needs a mentor. . .everyone who is truly serious... Read More
[Abounding Abundant Ample Ways To Boost Your Growth!] This may... Read More
Let's get this straight at the outset?Leadership skills can be... Read More
"Most of our obstacles would melt away if, instead of... Read More
SET CLEAR AND REASONABLE OBJECTIVES FOR THEMSELVES AND OTHERS: Plan?... Read More
"...And winged hope, with heart of fire, To gain the... Read More
There is too much learning out there that we earn... Read More
You are a leader if someone is following you. This... Read More
Effective leaders are comfortable with paradox. They can call on... Read More
All of us join professional organizations for a reason--a friend... Read More
In Part 1, I said that leaders who can't have... Read More
Last week, as I was standing in the checkout line... Read More
I just delivered a free speech. I am a great... Read More
Each and every one of you has hidden deep inside... Read More
latent (adj.) ? Not visible or apparent, but capable of... Read More
The United Nations Conference on Law of the Sea was... Read More
The vast majority of leadership training available to managers focuses... Read More
Peer independence is arguably the least understood aspect of self... Read More
Charlotte decides to do good. Charlotte is a highly motivated... Read More
Recently I attended Cub Scout Leader Outdoor Experience training. This... Read More
STEPS TO BECOMING A GOOD LEADER: 1. Develop a master... Read More
"Before you become a leader success is all about growing... Read More
Leadership is not about getting people to do what they... Read More
Those that have successfully made the transition from manager to... Read More
When we perceive the simple center in the seemingly complex,... Read More
The Enneagram is a fascinating tool of nine orientations that... Read More
All of us join professional organizations for a reason--a friend... Read More
As someone who teaches, manages, parents or influences you'll probably... Read More
The Center for Management and Organization Effectiveness talks with Dennis... Read More
It was a time of turmoil. In November 1979, supporters... Read More
Tao Te Ching said to be written by Lao Tzu... Read More
"Heroes are rebels with a cause. Rebels because they challenge... Read More
Though out your career you may be asked to become... Read More
"How you think determines how you act. How you... Read More
In the Wall Street Journal, Franklin Lavin, U.S. Ambassabor to... Read More
It is often much harder for women to get promoted... Read More
The United Nations Conference on Law of the Sea was... Read More
When you first meet someone who is blind, deaf, or... Read More
Here's how to get out of, or avoid, the "I... Read More
Have you ever considered that everything you want in life... Read More
The date was Saturday, April 11, 1970, the time 13:13... Read More
Extraordinary Leaders are those who understand that in order for... Read More
There are two streams of competitiveness running through every organization.... Read More
People don't leave jobs; they leave bosses. -- AnonymousCongratulations. You're... Read More
"Before you become a leader success is all about growing... Read More
Jonathan was drunk multiple times before ever completing elementary school;... Read More
What is true Leadership.Is leadership something we are born with... Read More
Decades ago, as a rifle platoon commander in the Marines,... Read More
The topic of leadership has been and continues to be... Read More
Leadership Leadership |