All of us have knowledge, expertise, and experience that others can benefit from. This is one of the reasons we play some of the roles in life that we play: leader, trainer, teacher, coach, mentor, and more. We all can contribute to other's success with our expertise. Unfortunately, some things keep us from doing this as successfully as we could.
This article will outline several of the things that get in our way and suggest ways to improve our ability to succeed in having our expertise used successfully by others.
Ignorance
Here is a fundamental truth - most of us don't recognize how much we know. When we've done something for a long time, or read about an idea in 21 places, we assume everyone knows that information. This just isn't true! Our familiarity and deep understanding gets in our way, because we assume others know what we believe to be obvious.
The first key to getting your expertise used is to proclaim it to yourself. Recognize that what you know is significant and valuable. Without this recognition you won't know what to share if asked.
Attitude
Before you go too far down this "Man, I'm smart" mental path though, recognize that arrogance is the next stumbling block. Certainly, we need to recognize our expertise. Of course we need to value what we know.
But none of this makes us better than the other person. My advice? Lose any budding arrogance.
When we are arrogant about what we know, our advice is more about an opportunity to show what we know, than it is about genuinely helping others. When we are confident we can focus on the other person's needs. Be confident in what you know and always be willing to learn more.
Focus on being generous but helpful in your knowledge sharing. By remaining confident in your knowledge and keeping your focus on the other person's needs, you will have your attitude in the right place.
Memory
Often the challenge we have in sharing our knowledge and expertise is that we don't really remember what it is like to be a beginner in this area. Even once we recognize the value of what we know, we take shortcuts in explaining it to someone else.
How?
By using jargon or skipping what seem to be obvious steps.
In order for us to successfully transfer our knowledge, or teach someone what we know, we must break the steps down. We must share each piece of information one step at a time.
We have learned this information and so can others. But we must teach them from their perspective, not ours ? remembering what it felt like to be a beginner.
Connect the Dots
My daughter loves to color and has many coloring and activity books. One of the activities found in many of these books is something I used to call a "Dot to dot." In a dot to dot puzzle, you draw straight lines from point 1 to point 2 to point 3, etc.
By looking at the page before you start to connect the dots, you can't really tell what is going to be drawn. You may have some clues based on how many other lines and related pictures exist on the page, but until you complete the puzzle, you don't really know what you have.
Our expertise is like that. We are asked to share what we know with others for their benefit. What our job really is is to set a context and provide a bigger picture for them. Telling them the steps or the procedure or the technical components of something isn't enough. They need to know the situation the environment, the surroundings. They need to understand the relative priority and importance of the various things you are teaching them.
As the "expert" you help them complete their own mental puzzle by guiding them in connecting their own dots.
Making these connections is how we will be most successful in having our expertise valued and used by others. And you can only connect these dots when you have the other three barriers reduced or eliminated for yourself.
Your success will expand as you expand the success and capabilities of others and the lessons of this article can help make that happen.
Kevin is Chief Potential Officer of The Kevin Eikenberry Group (http://KevinEikenberry.com), a learning consulting company that helps Clients reach their potential through a variety of training, consulting and speaking services. To receive your free special report on "Unleashing Your Potential" go to http://www.kevineikenberry.com/uypw/index.asp a> or call us at (317) 387-1424 or 888.LEARNER.
Creativity can be defined as problem identification and idea generation... Read More
Communication is the basis of who you are as a... Read More
How can you get more attention for your conference and... Read More
The Best Workplaces report (Financial Times, April 28, 2005) notes... Read More
Have you noticed that some sound ideas get bad publicity?... Read More
"Nothing inspires confidence in a business man sooner than punctuality,... Read More
Picking people for a job is like going... Read More
Introduction"High performing HR function affects bottom line nearly 10%"- A... Read More
ACCOUNTING AND BILLINGCHECK BOOKSWe recommend that you maintain a business... Read More
FEAR! To what extent does fear rule your life? How... Read More
Adults are vulnerable to personal and professional embarrassment from poor... Read More
When executives see themselves as solely responsible for the overall... Read More
I recently gave a presentation to a group of business... Read More
Attitudes are more important than facts. Dr. Karl Menninger... Read More
"Ha!" you say. "For someone to make a statement like... Read More
Communicate! Don't leave you key stakeholders guessing.We are generally not... Read More
In any event, getting the process right is a vital... Read More
This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More
Envision the scenario: You've just been asked at the last... Read More
Someone can say, 'Why do you oppose this?' So I'd... Read More
It used to be that only the largest multi-nationals needed... Read More
Email, when used properly, can generate additional direct sales and... Read More
Whether you choose to do your own books and accounting... Read More
Time To Market (TTM) is a vital concept that every... Read More
More and more I hear and read about a looming... Read More
How do you get everyone on board the change train... Read More
Kinds of Workplace ConflictsLet's start by identifying where conflicts happen.... Read More
How should you keep track of meetings?Have you ever wanted... Read More
Best Practices StudiesThese studies can be defined as inquiries into... Read More
Budgets! There I've said it. For some the most hated... Read More
The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More
Employee performance reviews are one of the most dreaded tasks... Read More
My client had faced the same challenge, which was frustrating... Read More
Janet DiClaudio, who was charge of medical records at two... Read More
Every since serving a hitch in the military, I have... Read More
A series of articles exploring the seven critical areas that... Read More
The title of this article sounds like simple advice, but... Read More
Whilst the very best coaches have undertaken independently accredited training... Read More
The characteristics of job applicants have a strong influence on... Read More
About a year ago, I had an opportunity to have... Read More
Many retailers do not have good internal controls in place... Read More
In part one of this article I told you about... Read More
It is essential to understand what work and what do... Read More
As a small business owner, entrepreneur or independent professional, it's... Read More
Creativity can be defined as problem identification and idea generation... Read More
Did you know that an airplane in flight is off... Read More
160 years ago, the newly invented electric telegraph carried the... Read More
Don't Let Your Measurements Mislead You ... Read More
Do you have some goals you want to achieve or... Read More
You have been named a new leader in your organization,... Read More
Business Management Business Management |