I'm always amazed that people would spend months to develop their web site, pay thousands of dollars to have it put together and then... they just let it sit in the cyber space without generating any new leads.
Listen, if you hired a sales person for your business and they didn't perform what would you do? You would fire them faster then they could say "but, I tried", wouldn't you? So why do you put up with a web site that doesn't sell?
Right now I can hear you scream "but I don't know what to do!" Let me share with you five simple tweaks you can do today to make your web site give your more bang for your buck.
1. COLLECT CONTACT INFORMATION
Typically, when I meet potential new clients within the first 30 seconds they spontaneously whip out their wallets, hold up their check books and yell out "I want to buy your stuff right now!" Then I usually wake up! In real life it takes multiple contacts to entice someone to give me some of their hard earned dough! But how can you contact them if you don't know who they are?
Use your prime "cyber real estate" (the top part of your web site people see before they even scroll down) to convince your visitors to willingly give you their name and email address. Call your web person right now and tell them to place a "sign-up" form of some sort on your home page. (OK, wait till you finish reading this article ? so you can take care of all the changes with one call.)
2. MAKE YOUR SITE LOAD FASTER
Do you have a lot of flashing buttons, rotating graphics, or worse ? do you still have that "cool" flash intro guarding access to your web site? Hey there is a place for all this stuff on the internet ? but it's not on your web site. Most people will only wait a few seconds for your web site to display on their screen. If it doesn't - they will move on and never come back!
Unless the graphics communicate an important point about your product or service ? get rid of them. And listen ? the nineties are gone ? step into the 21st century and kill your "cool" flash intro.
3. USE EFFECTIVE PAGE TITLES
Are you speaking in riddles? Unless you're trying to compete with Harry Potter open each web page with headlines that entice visitors to take the time to read more.
Here are a couple of examples. Would you rather read "about our services" or how "an ex-baker turned millionaire reveals his marketing secrets"? How about this ? which headline would pick your interest more ? "collateral design" or "does your marketing material communicate your message"?
Don't make people guess what they are about to read ? believe me, they won't take the time. Say it in simple language. Take a look at your web site ? does each page have an effective headline? If not ? fix it.
4. DON'T HIDE THE GOODIES!
The famous WIIFM (what's in it for me) has become such a cliché but it's so true! Recently a Japanese publisher of a man's magazine produced an entire issue using only photographs of attractive women and "blah, blah, blah" as a text for all the titles and articles.
What's the point? Come on, do you think guys buy those magazines for the deep, thought provoking articles? Conversely, do you think your potential clients come to your web site to read your dissertation about "what is coaching" or "our consulting philosophy"?
Your web visitors want to know how they can solve their problems and if you can help them do it. Don't hide this stuff where no one can find it. Highlight the benefits your product or service offers. Make it easy to find your informative articles. Present case studies. Allow them to download simple guides, forms or assessments. Provide links to more resources. Make yourself useful and they will reward you with their business.
5. BUILD CREDIBILITY
We all like to do business with people we know, like and trust. So how do you do make people feel like they know you and can trust you just by visiting your web site? Here are a few things that will give your credibility a boost:
- Use testimonials. When you tout your own horn people question your information. But a positive comment from a past client can instantly build your credibility.
- Display your contact information on every page. Don't hide behind an email address. Tell people where and how to find you. List your address and phone number. People are more likely to do business with you if they know how to find you if something goes wrong.
- Display case studies and articles. They provide useful information and build you up as an authority on the subject.
- Post pictures of you and your key team members. You can post your bio but looking at your picture makes people feel like they actually know you. I can't tell you how many times I run into people whom I've never met before and they feel like they've known me for years ? because they've seen me on my web site.
There is a lot more tweaking that could turn your web site into a marketing magnet. But these five will give you a good start. OK, now you can call your web person!
(c) 2004 Adam M. Urbanski
The Author, Adam Urbanski, a Marketing Mentor, helps Service Professionals and Small Business Owners attract more clients. For more free tutorial articles, hot how-to tips and a FREE 32-page marketing guide go to http://www.themarketingmentors.com
It used to be you that if you had a... Read More
1. Know your purpose: What do you want your direct... Read More
Do you ever wonder if you could be doing a... Read More
Your marketing materials must grab your prospect's attention long enough... Read More
How Toyota Captured the #1 Market Share . . .... Read More
How well do you know your customers?What is the primary... Read More
"We don't have any competition. We're a truly a one-of-a-kind... Read More
Postcards can drive a huge amount of traffic to your... Read More
To help promote your small business or professional practice, consider... Read More
As a life-long dancer, I know a bit about the... Read More
The greatest asset to your business is your Customer, specifically,... Read More
If you follow the prevailing logic of most modern companies,... Read More
Breaking into the international marketplace can catapult a company into... Read More
The best joint ventures are with people in your own... Read More
A few decades ago, in the early days of automatic... Read More
There are many ways to reach out and find the... Read More
Oh come on! FREE is free. Zero, zip, nada, zilch.... Read More
Do you have an elevator speech? Does it get people's... Read More
You've heard variations of that saying your entire life. Consider:... Read More
You can make the sale. You know your core message.... Read More
Maybe you've heard these different marketing terms, maybe you haven't.... Read More
A Complaint? It's a Compliment!What made you mad last week?In... Read More
"Traction. Articulation. Ground Clearance. Maneuverability. Water Fording. We've put your... Read More
When your prospects see your marketing materials, your brochure, your... Read More
A brochure can be a wonderful promotional tool for a... Read More
Step 1: Where Am I Now? Before you decide where... Read More
If you don't get this right, you can just forget... Read More
You enjoy what you do. In fact, you love your... Read More
When it comes to marketing there's simply too many choices.... Read More
What effect are the baby boomers having on the economy... Read More
What we now call "marketing" began long before the name... Read More
Interpersonal Communications is the transmission of information from one person... Read More
How Toyota Captured the #1 Market Share . . .... Read More
If you've never done a postcard mailing, you're probably wondering,... Read More
When I started my coaching practice I believed that I... Read More
When your prospects see your marketing materials, your brochure, your... Read More
In my view, nearly all government statistics about reasons for... Read More
Effective marketing for the small business begins with market researchIf... Read More
What Really Makes Your Postcard Mailing Successful? The biggest single... Read More
You may be in business for yourself or as a... Read More
An accountant once told me that he never met anyone... Read More
It used to be you that if you had a... Read More
Marketing your cleaning business is something that you will already... Read More
Here is your C.I.T.T. (pronounced "kit")[Color ? Illustrate? Type ?... Read More
Display graphics are graphic images used for illustration or "display"... Read More
We all know the value of writing articles for promoting... Read More
One of the most common issues I'm asked about is... Read More
There are basically two ways in which you can either... Read More
An important part of planning your business is to know... Read More
If I were to ask you right now, what marketing... Read More
Marketing Marketing |